Personal Information

When you create an account or contact us, we collect information such as your email address, username, and any details you provide in support requests. For New Zealand users, we also collect region-specific preferences to enhance your gaming experience.

Game Data and Analytics

We automatically collect gameplay statistics, device information, IP addresses, and technical data to improve our mobile strategy games. This includes your progress, achievements, and preferences within our games to provide personalized experiences.

• Device type and operating system version
• Game performance metrics and crash reports
• In-game purchases and transaction history
• Social features usage and friend connections
• Location data for region-appropriate content

Game Enhancement

We analyze gameplay patterns to balance our strategy games, fix bugs, and create content that matches your skill level. This ensures our mobile games remain challenging yet enjoyable for players across New Zealand and beyond.

Communication and Support

We use your contact information to send important game updates, respond to support requests, and notify you about new features. You can control these communications through your account settings at any time.

Service Providers

We share limited data with cloud hosting providers, analytics services, and payment processors who help us operate our strategy games platform. These partners are contractually bound to protect your information and use it only for specified purposes.

Legal Requirements

We may disclose information if required by New Zealand law, court orders, or to protect our platform from fraud and abuse. This includes cooperating with law enforcement when legally obligated.

Exercising Your Rights

To exercise these rights, contact us using the information below. We'll respond within 30 days and may need to verify your identity to protect your account security. For New Zealand residents, additional rights may apply under local privacy legislation.

Technical Safeguards

All data transmission is encrypted using TLS protocols, and we store information on secured servers with regular security audits. Our development team follows secure coding practices and conducts regular vulnerability assessments.

Access Controls

Only authorized personnel can access personal data, and we maintain detailed logs of all data access. Our team receives regular privacy and security training to ensure your information remains protected.

Retention Periods

• Account information: Retained while your account is active
• Game progress and statistics: Up to 3 years after account closure
• Transaction records: 7 years for financial compliance
• Support communications: 2 years after resolution
• Marketing preferences: Until you unsubscribe

Automated Deletion

Our systems automatically delete expired data according to these schedules. You can request immediate deletion of your account and associated data at any time, though some information may be retained for legal compliance.

Transfer Protections

When transferring data outside New Zealand, we use standard contractual clauses, adequacy decisions, or other approved mechanisms to ensure your information receives equivalent protection regardless of location.

Parental Controls

Parents concerned about their child's use of our platform can contact us to discuss account restrictions or deletion. We encourage parents to monitor their children's online gaming activities and discuss appropriate internet usage.